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Set up your eero

Published 26/10/2021 12.37 PM   |    Updated 13/02/2024 01.59 PM
How do I set up my eero?
To set up your eero device, check out the steps below.
 
Step 1
Download the eero app for iOS or Android.
 
Step 2
While your eero is still unplugged, open the app and follow along. 
 
Step 3
Connect your eero to the Optical Network Terminal (ONT), which is the fibre box inside your home, using the Ethernet cable provided.
 
Step 4
Connect the eero power cable, plug it into a power supply, and switch the power on at the wall. 
 
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The location of your eero is critical, so keep in mind the following important points when setting up your router:
 
Airflow
This eero router is air cooled and can get warm while operating:
  • Do not restrict airflow around the router to avoid overheating.
  • Allow a 5cm clearance around the sides and top of the router.
  • Do not cover, put in an enclosed space, or put under or behind large items of furniture.
Location
  • The router is designed for inside use only.
  • Place it centrally in your home for the best chance of strong WiFi performance.
Environment
  • Do not place the router in direct sunlight or hot areas - the safe operating temperature is between 0 and 40 degrees.
  • Do not allow the router to come in contact with any liquid or moisture.
  • Avoid placing the router in any wet or humid areas such as the kitchen, bathroom, or laundry.
  • Avoid placing your eero in front, on top, or under electronics or appliances, as metal objects can block WiFi signals.
 
Step 5
Continue with your eero setup by following the in-app instructions.