Mercury bill with monthly charges on a yellow background

BILLING AND PAYMENTS.

Have a question about your bill or payment? Check out our top viewed FAQs and guides.

BILLING 


Our bill guide is here to help you understand your bill

Here are some reasons why your bill might be higher than normal

Check out why your electricity rates may change

Energy saving tips

Providing a meter read

Adding a monthly Starship donation to your bill


PAYMENTS


Ways to pay your bill

Mercury’s bank details

Paying by credit or debit card

Setting up a regular payment/direct debit

FINDING IT HARD TO PAY YOUR BILL?

We understand that sometimes it can be hard to pay your bills. Learn more about how we can help, meet our dedicated team, and how to contact them.
payment support
MY ACCOUNT
My Account makes it easy to manage your payment, services and more. Simply log in via our app or website. 
Tools
HELP WITH YOUR SERVICES
Search our Help Centre for information about our different services. View FAQs, guides, helpful topics, and popular answers.
SEARCH
WONDERFUL REWARDS
Explore ways to earn and spend points when you sign up for rewards, like Free Power Days or a credit on your bill.
LEARN MORE