EASTER COMPETITION TERMS AND CONDITIONS

It’s wonderful that you’ve decided to enter our Easter promotion (“Promotion”)! To help you Win Wonderful with Mercury, we’ve put together the following terms and conditions (“Terms”) which you’ll need to agree to by entering the Promotion:

The Promotion

  1. The information posted on our social media on how to enter a specific Promotion will form part of these Terms. But if there is an inconsistency between these Terms and the Promotion Post these Terms will prevail.
  2. The promotion period runs from 27 March 2024 to 11:59 pm 1 April 2024 ("Promotion Period").
  3. Two lucky winners will each win a pair of Samsung Galaxy Buds2 Pro and a third winner will win a Samsung Tab S9 (128GB, Wi-Fi).
  4. Promotion prizes (“Prize”) are not transferable or redeemable for cash. If for any reason we unfortunately can’t provide the prize, we’ll give you another prize of the same (or greater) value.

Eligibility and How to Enter

  1. To be eligible to enter this Promotion, you’ll need to be living in NZ, aged 18 years or over and an existing Mercury customer or you’ll need to join as a Mercury customer within 30 days of the end of the Promotion Period.
  2. If you are not currently a Mercury customer, you will need to switch your energy provider to Mercury to claim the prize. This switch must be completed within 30 days of the winner being notified, or such longer time as Mercury may agree in its sole discretion, or the Prize may be forfeited. Mercury may choose not to accept your application. We will send out the Prize once your service is connected.
  3. Employees and contractors of Mercury NZ Limited, and their immediate families, are not eligible to enter the Promotion.
  4. To give all our customers a fair chance, you can only enter each of our Promotions once.
  5. We want our Promotions to be fair for everyone, so if we receive any incomplete, illegible, ‘hacked’ or fraudulent looking entries on any of our wonderful Promotions, we may not be able to accept that entry.

 

How to Enter the Social Promotion

  1. To enter the Promotion, head to our Facebook page or Instagram and comment on the Promotion post during the Promotion Period to go in the draw.

  1. You’ll be in to win a pair of Samsung Galaxy Buds2 Pro.

 

How to Enter the Easter Egg Hunt

  1. To enter the Promotion, head to our Facebook page and follow the instructions on the post.

  2. Find the hidden Easter eggs on our website, complete the form here to lock in your answers. You’ll be in the draw to win a Samsung Tab S9 (128GB, Wi-Fi).

 

Picking the Winner

  1. All eligible entries received during the Promotion Period will go into the draw. The winners will be randomly drawn within five working days of the end of the Promotion Period.
  2. For the social promotion, if you're a lucky winner and are currently a Mercury customer, we will contact you by Facebook Messenger or Instagram to confirm your details. For the Easter Egg Hunt promotion, we will notify you by phone or email within seven days of the prize draw using the contact details associated with your Mercury account. If you cannot be contacted by us within seven days, Mercury may choose to redraw another winner at its discretion.
  3. For the social promotion, if you're a lucky winner and are not currently a Mercury customer, we will contact you by Facebook Messenger or Instagram. For the Easter Egg Hunt promotion, we will notify you by using the contact details you provide in the form within seven days of the prize draw. If you cannot be contacted by us within seven days, Mercury may choose to redraw another winner at its discretion.
  4. If it isn’t clear who submitted the winning entry, we will award the prize to the authorised account holder of the social media account used to enter the Promotion.

Privacy

  1. We’re committed to protecting your privacy. We’ll only collect and use your details for the purposes of running each Promotion.
  2. To access or correct your details, get in touch with us. Mercury’s Privacy Policy will apply.
  3. If you win one of our Promotions, you agree to participate in any publicity generated by Mercury (or Mercury’s marketing partners) and agree to the use of your first name and the initial of your surname for promotional purposes. We love sharing good news!

Privacy

  1. Mercury NZ Limited is the promoter of this Promotion. By entering, your information will only be used by Mercury - we won’t share this with Facebook, Instagram or any other social media platform we may use to run a Promotion. This Promotion is not sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other social media platform used to run a Promotion so Facebook, Instagram or any social media platform we may use to run a Promotion will not be liable to you for any reason.
  2. We do our best to make our Promotions wonderful, but sometimes things can go wrong. However, if something does go wrong Mercury and its suppliers will not be liable to you for any loss or damage (including personal injury) that you might suffer through participating in the Promotion or winning (or not winning) any Prize.
  3. Occasionally, things happen which are outside of Mercury’s control, and we may have to change or cancel the Promotion or these Terms.